Redefine experiences, expectations, and future-vision
Technology, Media, and Telecom industries are evolving at a fast pace. Demand for improved connectivity, communications, and enhanced experiences buoyed by the changing user affinity for digital is persuading the industry to constantly innovate through technology.
Innover empowers you to stay relevant in the rapidly changing business environment through hyper-personalized omnichannel platforms, user-friendly over-the-top entertainment and communication channels, digitally connected intelligent homes/offices, and contemporary solutions for the rapidly evolving virtual world of the metaverse. We envision and develop innovative, futuristic digital solutions that capture the beat of technology and prepare the media and telecom industries for the next-big leap into the future. Our TMT experts enable you to think boldly, respond quickly, and improve constantly by adopting a collaborative fact-based approach, helping build a sturdy and robust foundation that delivers tangible, positive, and lasting results.
SmartHome Tech Support
Empowering leading telecom, hi-tech and broadband service providers to deliver connected home support to their customers across multiple channels – turning their cost-intensive support function into a profitable practice.
Discover how we played a part in achieving a CSAT score of more than 85% and a first call resolution rate of 95% for a leading telecom provider.
Envision, build and deliver excellence
Utilize our business models, strategies, and capabilities to innovate at speed and scale.
Create new-age media and entertainment platforms that strike an instant chord with your customers setting a distinct standard in usability and functionalities.
Deliver digital experiences that drive engagement and augur loyalty. Optimally utilize the potential of the cloud, build new tools, and automate processes and workflows, whilst adopting new channels, formats, and business models.
Innover’s experts help you design and develop solutions that delight your customers and deliver impressive returns.
Innover helps you develop AI and big data-driven solutions to proactively identify and handle customer churn. Our advanced solutions utilize available data to understand customer preferences and drive personalization and engagement.
Our technology prowess, not just enables AI-driven automated customer helpdesks for round-the-clock customer support, but it also builds for the future by designing and developing contact centers for the metaverse.
Back your business with digital capabilities that proactively and systematically handle backend exigencies and frontend contingencies.
Expertise to power your journey across the digital expanse
Design and develop exclusive products, unparalleled connectivity, and unmatched experiences
Excellence in Contemporary Technologies
Technology fuels growth. Our hands-on experience working with contemporary technologies such as AI/ML, Blockchain, and others ensures the optimal utilization of these technologies to enable agility, uplift customer experiences, and drive innovation.
Innover’s data and analytics practice is a perfect amalgamation of technology, analytics and accelerators that delivers differentiated business value to customers, accurate and relevant insights, at pace and at economical costs.
Industry and Domain Expertise
Innover’s team of experts have extensive industry and domain experience that powers businesses to build customized,modular, long-lasting products and solutions, increases customer engagement and loyalty and derives optimal value out of all investments.
Built an RPA-driven contact center for a Major US Telecom provider
Reduction in operation cost
of Human errors avoided
Significant reduction in response time leading to enhanced customer experience
Reduced development cost by leveraging cutting-edge User Design Experience solutions for a technology company
Reduction in development cost
Improvement in the user onboarding experience
Increase in Revenue
Digitized training content for a North-American Multinational Media Conglomerate
Reduction in the time senior resources spent in training
Resources trained & certified in customer’s product
A Consistent, centralized platform for the global control of financial reporting