Success Stories

Digitized training content for a North-American Multinational Media Conglomerate

About the client

An award-winning multinational media conglomerate based in North-America

Problems:

Our client was utilizing internal senior resources to create video-based learning content and facilitate product trainings for new resources. They realized that the process was slow and needed to-

  • Save the time of their senior resources who were currently involved in recording the training video
  • Develop customizable, upgradable and interactive eLearning content that can be deployed at speed and scale
  • Stop team-wide brain drain issue

Solution:

Innover helped boost employee engagement and enhanced retention by authoring and developing a scalable, interactive eLearning program for our client.

  • Innover’s in-house Tax Subject Matter Experts (SME) worked closely with the client’s business team to define training objectives, design a customized course curriculum and author scenario-based learning content as a scalable training solution
  • Using our foolproof eLearning Content Development Framework, we were able to gather, analyze, script and divide the content into interactive modules. Further, we developed prototypes to demonstrate how the modules will function or look like, imbedded audio plug-ins and hosted the content on our cloud-based Learning Management System (LMS)
  • To ensure continuous quality support, we also created our own eLearning content to upskill our own internal team members on the client’s tax product

Impact Delivered:

80%

Reduction in the time senior resources spent in training/mentoring

75+

Resources trained & certified in customer’s product

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