Success Stories

3.75x return on investment by automating the carrier invoice review process.

About the client

A USD 2Billion 3PL headquartered in Dallas with specialization in DOTR and Intermodal freight.

Problems:

The customer had a long and manual process to audit and approve high volume of invoices in the ageing bucket. Challenges included:

  • Shortage of resources and budget constraints
  • High propensity for errors and poor data integrity
  • Deteriorating vendor relationships
  • Increase in costs and overpayment

Solution:

  • Innover automated the carrier invoicing process using robotics process automation (RPA), which read and transferred data between systems
  • Limited human intervention for exception management
  • Simplification and acceleration of the process by deploying a BOT
  • Faster closure of Accounts Payable cycle

Impact Delivered:

20%

Reduction in ageing invoices within 60 days

500k

Invoices reviewed annually

30K

Invoices non contract compliant

USD 600K

Additional savings

3.75x

Return on investment (self-funded)

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