Hyper-Personalization

We partner with our clients to make their customers' experiences more personalized, connected and authentic

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Our Hyper-personalization solutions leverage the power of Data, Analytics and Artificial Intelligence (AI) to create targeted, personal and “human” experiences across moments, channels, and buying stages.

Our experts, using a powerful combination of our proprietary tools and accelerators, reimagine end-to-end customer journeys and serve highly relevant content across every touch point. Our solution enables a holistic view of your customers by integrating Digital Intelligence Platforms (DIP), Customer Data Platforms (CDP) and Data Management Platforms (DMP) to help build empathy into customer interactions and extrapolate human emotions.

Grow your share of wallet, engender customer loyalty and accentuate trust in your brand with our Intelligent Hyper-personalized Solutions.

Up your CX with Hyper-personalization

We help you collect, map and analyze your Zero and First-party data from various data sources to create a true 360-degree view of your customers, and augment the profile with relevant 2nd and 3rd party data. The comprehensive 360-degree view of the customers along with scalable technology solutions help accelerate your personalization initiatives. Our highly-adept teams enable you to translate customer insights into personas, journey maps and experience strategy that creates a detailed roadmap to success.

Personalization Optimization

We help you choose and apply personalized actions based on individual customers’ profile (demographics, preferences, sentiments, daily activity on the web, purchase history and more). Using analytics aided personalization, you can empower customers to select, assort and tailor content/offers that appeals to their hearts and wallets.

Marketing Automation Optimization

Using advanced targeting, automated segmentation tools and cutting-edge marketing strategies you can launch successful, multi-channel campaigns. We help you grab quick customer insights to examine customer behavior, feedback, inclinations and motivations. Based on this data, you can improve your products’ assortment, in-store interactions and online shopping experiences.

Experience Management Optimization

We help you live by the promises you make to your customers. Using our suite of digital experiences solutions, you can build dynamic landing pages, progressive websites and applications that boost customer service efficiencies. You can also devise attractive pricing strategies, promote must-have products/services to customers and develop content for every stage of their journey.

Solution Expertise

Adobe Analytics

Salesforce Experience Cloud

SiteCore Experience Platform

Google Analytics

If you would like to learn how our suite of services and accelerators can transform your business, please reach out. We look forward to hear from you.

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