Personalized Customer Experience Solutions and Services

Operationalizing Risk Scoring Models for one of the largest Global Property & Casualty (P&C) Insurance Firm

ONESOURCE Statutory Reporting Implementation for Leading Global IP Management & Technology Company

ONESOURCE Indirect Tax Compliance Implementation for Plastics & Chemicals Global Marketing Company

Operationalizing Risk Scoring Models for one of the largest Global Property & Casualty (P&C) Insurance Firm

Voice Assistant Program for a leading Financial Services Firm providing Co-Branded Cards

Accelerated Go-To-Market for Tax Management Product Portfolio for a leading Multinational Conglomerate

Built an Omnichannel Contact Center Platform for seamless communication between agents and customers

Deciphering Call-log Intent using Advanced Speech-To-Text and NLP Algorithms for a Major US Telecom Provider

30% reduction in costs by implementing a financial record digitization platform for a leading investment and financial services company based out of US

30% Reduction in Development Cost by leveraging cutting-edge User Design Experience solutions for a technology company based out of US

Built an RPA-driven contact center for a Major US Telecom provider

65% accuracy in Customer Churn Prediction for a leading Bakery Ingredients Manufacturer

25% increment in stock turnover through Demand Forecasting for a Global Wholesale Distributor of Building and Industrial Products

Customized hire, source, train & deploy program for A Multi-billion Dollar Bank based out of Pittsburgh, Pennsylvania

Developed scalable eLearning modules to elevate the training for field service engineers of an Electronics Contract Manufacturer

Digitized training content for a North-American Multinational Media Conglomerate

Revamped the Digital Ecosystem of a B2B Utilities Solutions provider to elevate the Customer Experience and encourage Digital Adoption

AI-powered Predictive Maintenance to avoid frequent breakdowns and save valuable man-hours for a North American based Elevator Manufacturer

15% increase in Net Promoter Score by implementing customer churn prediction model for a leading product and solution provider for building safety and HVAC equipment.

1.7X increase in order conversion & 1.2X increase in rate per mile by leveraging Advanced Analytics for a leading logistics service provider

50% Reduction in Infrastructure & Operating Costs by enabling Middleware development for a leading software company

67% Faster Implementation & Deployment by leveraging a Low-Code framework for an Omni-Channel Integration Provider

94% Defect Removal Efficiency across engineering services by leveraging a cloud platform for a US-based NEMT service provider

25% reduction in dead miles through Machine Learning powered Route Planning and Carrier Allocation System for a US-based 3PL

11% Increase in Truck Capacity Utilization by leveraging Transport Network Route Optimization algorithms for a leading US-based 3PL provider

3X Return on Investment by implementing a ML-based service order demand forecasting model for a leading ATM Manufacturer

USD 1.2M annual savings by leveraging Advanced Analytics for a global Electronics Manufacturer based out of US

31% Reduction in Shipment Delays by implementing a Supplier Risk 360™ Platform for a Leading Energy & Utility Company

Success Story | 39% Increase in Revenue through Demand Forecasting & Pricing Optimization

39% Increase in Revenue through Demand Forecasting & Pricing Optimization for a Global Shipping & Logistics Leader

Success Story | 13% Increase in Sales from Optimized Channel Allocation & Media Mix

13% Increase in Sales from Optimized Channel Allocation & Media Mix for a Leading Food Accessories CPG Company

Success Story | 2X increase in new member acquisition

2X increase in new member acquisition with expected 300% membership growth over the next 5 Years

20% increase in Margins driven by 200% rise in Data-Driven Decision making.

50% reduction in product onboarding costs by implementing a global B2B e-commerce platform

Success Story | 30% increase in revenue margins

30% increase in revenue margins by implementing an innovative B2B e-commerce marketplace

Success Story | Improved purchase order forecasting & expense category volatility

Improved purchase order forecasting & expense category volatility to create reliable forecasting regimen

Reduced inventory costs through demand Planning & Inventory Optimization

Success Story | Minimized Unproductive Service Order Truck Rolls

Minimized Unproductive Service Order Truck Rolls through Causal Modeling

Success Story | Maximized sales revenue using basket analysis

Maximized sales revenue using basket analysis for a quick service restaurant

3.75x return on investment by automating carrier invoice review process

Personalized Customer Experience Services

Operational excellence is steered by dynamic factors such as evolving customer expectations, a competitive landscape, and digital transformation. Navigating these elements may seem challenging, but focusing on the five core traits ensures a seamless present and a promising future.

According to a PwC report, over 50% of enterprises face challenges in realizing a return on investment (ROI) from the cloud. This blog outlines strategies for organizations to optimize their cloud spending and maximize ROI.

Tax regulations and compliance are getting more complex and challenging. SMBs must keep abreast and face the changing tax landscape by embracing tax technology to streamline their tax processes and improve efficiency.

Generative AI has the potential to transform businesses significantly. Listed below are 8 business benefits of Generative AI that are propelling the adoption of the technology across industries.

Building smart supply chains that are connected, data-driven, sustainable, and resilient, powered by AI-enabled digital technologies.

AI can boost design thinking by making it more analytically-driven, collaborative, and user-centric, resulting in greater impact and success.

Introduction | AI as a Strategic Growth Engine in D&A

Microservices-based architecture can help the Banking Financial Services and Insurance industry expedite its digital transformation efforts helping drive scalability, agility, and security besides powering integration, modularity, maintainability, performance, and resilience.

The developments in spatial computing are set to redefine the way we interact with digital interfaces giving rise to a new era of UI/UX, making digital interactions more immersive and intuitive.

Navigate the cloud landscape strategically, mitigating potential pitfalls in security, performance, and operations to successfully utilize the potential of the cloud bolstering scalability, flexibility, and agility in a rapidly evolving business environment.

Industrializing Machine Learning is the systematic integration of machine learning processes and techniques into various facets of an organization's operations to enhance efficiency, scalability, and strategic decision-making.

Low Code No Code is pivotal for industry growth, enabling rapid, user-centric app development, streamlining processes, and fostering innovation. As a transformative tool, it bridges traditional development gaps, empowering businesses to scale, innovate, and stay competitive in a dynamic landscape.

AIOps and MLOps can combine to make a formidable force for businesses navigating the constantly evolving business landscape ushering in efficiency, sustainability, and profitability.