Rapid spread of Coronavirus, from China to the rest of the world, has been an unprecedented shock for global supply chains across all industries. According to WTO, global merchandise trade for 2020 is set to plummet by 13% to 32% due to covid-19 with biggest impact on North America and Asia. Legacy supply chain structures […]

Organizations today are trying to find new ways to engage with their customers by exploring different touchpoints across a range of consumer journeys. The idea is to create a highly engaging customer experience by using next-gen technologies like Analytics, Internet of Things (IoT) and Artificial Intelligence (AI) to transform field service operations. The strategy is […]