BIG DATA

Manufacturing & B2B Experience Optimization

Manufacturing and B2B organizations need to transcend their website, which may include attention-grabbing products, their services portfolio, and inspiring mission statement. Organizations need to have a robust web presence to wow the well-informed and digital-savvy customers of today by delivering relevant experiences at every stage of the customer journey. ‘Experience is possible without personalization, but […]

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Transforming Reverse Logistics through the Digital Route

44% of retailers say their margins are negatively affected by handling returns, and 37% of companies cited software as the main impediment in handling Reverse Logistics. Reverse Logistics is not just about the part or the product coming back. There are so many other facets that touch the Reverse Logistics Life Cycle, and organizations are […]

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5G Poised to Fuel Supply Chain Innovation

There is a great deal of hype around the 5G technology and this hype should be taken seriously because 5G is widely believed to be smarter, faster, and more efficient than 4G. Although this much-talked-about technology is a long way away from being widely deployed, it is seen as a potential game-changer across the global […]

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Future-proof your Supply Chain using Next-Gen Technologies

Rapid spread of Coronavirus, from China to the rest of the world, has been an unprecedented shock for global supply chains across all industries. According to WTO, global merchandise trade for 2020 is set to plummet by 13% to 32% due to covid-19 with biggest impact on North America and Asia. Legacy supply chain structures […]

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5 Takeaways from a Successful Digital Transformation Approach

INTRODUCTION In past few years, Digital Transformation is perhaps the most discussed topic in business aisles. It rightly brings the promise to transform the future of business, of society, the way we live, work, interact etc. According to IDC, direct spending on Digital Transformation between 2018-2021 is predicted to reach $5.9 trillion. To navigate the […]

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Supply Chain Data Analytics Need to Prescribe Actions

Supply chain management is an essential part of all businesses and plays a vital role in success and failure of an organization in today’s connected ecosystem. A resilient supply chain can help to reduce Opex, improve financial position and boost customer experience. While historically, corporates have invested heavily on Business Intelligence and rendering of Supply […]

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Mitigating Unproductive Service Order Truck-Rolls Applying Advanced Machine Learning

The significance of service order truck-roll productivity is something that cannot be overstated.Without a well-coordinated service order truck-roll, we wouldn’t have our internet and cable installed.From the customer’s point of view, correct installation is an imperative because they cannot function without a reliable Wi-Fi in homes and offices or anywhere else. A service provider company […]

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New Age Economic Resiliency Imperatives: Empathy Driven Experience and Frictionless Commerce

In the last few years, the breakneck, rip-and-replace digital transformation phase has evolved into a more strategic customer-first activity. Gone are the times when millions of dollars were allocated for large-scale digital transformation agendas, now organizations are evaluating tools and products more holistically and concentrating on maximizing ROI.   In the new Covid-19 impacted economic […]

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