Using a connected, insight-driven approach turn adversity into opportunity. – Amit Gautam, Co-Founder and Chief Executive Officer, Innover
The return logistics (RL) challenge seems to be growing by the year. It surprisingly accounted for a 56% increase1 from $428 billion in 2020 to $761 billion in 2021. Businesses need to act fast to curb this loss by embracing a connected, insight-driven approach by replacing legacy standards that are siloed and fragmented. Manufacturers, suppliers, and retailers need to map the best possible inverse journey for a returned product to address the 5R’s, returns, reselling, repairs, repackaging, and recycling.
Previously published on Reverse Logistics Magazine. Read here