About the client
A technology company based out of US
Problems:
- The customer was struggling to deliver a great user onboarding experience
- It wanted to improve the quality of the user’s interaction
- Needed to ensure cross-platform compatibility in order to ensure its deployment across multiple devices
Solution:
Innover helped the customer by implementing a cutting-edge User Design Experience solution that:
- Resolved usability issues by adding the User Design Experience layer at the beginning of the software design process, thus driving substantial cost reduction by avoiding product redesigns or bug amends
- Devised a less overwhelming onboarding strategy that seamlessly integrated into the customers’ needs
- Adopted best User Design Experience practices that helped accelerate overall efficiency