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About the client
One of the world’s largest scientific organization with members in 140+ countries and headquarters in Washington D.C
Problems:
Solution:
Innover increased the member growth rate by creating an integrated content and commerce platform powered by analytics and Machine learning capabilities. It included:
Impact Delivered:
200%
increase in new member acquisition rate with in 5 months
30%
increase in revenue via the virtual event store
20%
reduction in escalations by providing self-service capabilities to members
Partners