Success Stories Home » Data & Insights Redesigned Data Ops for a Telecom Major to Achieve Operational Excellence About the client Leading telecom provider Challenges The client lacked data-driven insights, hindering service operation optimization. The existing data warehouse lacked capabilities for analyzing unstructured customer data. Data needed normalization for analysis due to format and source [...]
Success Stories Home » Data & Insights Enabled Data Migration from Legacy to Cloud for a Wholesaler of Building Products About the client A wholesale distributor of building products Challenges Consolidating data from diverse sources due to varying formats, schemas. Optimizing costs while balancing performance demands. Enable self-service analytics for users to analyze data with [...]
Success Stories Home » Data & Insights Oracle Cloud Integration of ERP and EPM Platform for a Leading Investment Management Company About the client One of the largest global Investment Management Company Challenges Unavailability of timely data for Accounts and Order Management team on their EPM (enterprise performance management) platform from ERP side for Financial [...]
Success Stories Home » Data & Insights ONESOURCE Indirect Tax Compliance Implementation for Plastics & Chemicals Global Marketing Company About the client Global Marketing and distribution company having a presence across 6 continents and 35 countries with sales in excess of 110 countries, bringing value to the world’s leading producers and users of plastics and [...]
Success Stories Home » Data & Insights Operationalizing Risk Scoring Models for one of the largest Global Property & Casualty (P&C) Insurance Firm About the client One of the largest global Property & Casualty (P&C) insurance Firm Challenges Lack of unified source and interface for real time modeling of risk scores and premiums Inability to [...]
Success Stories Home » Data & Insights Voice Assistant Program for a leading Financial Services Firm providing Co-Branded Cards About the client Leading consumer financial services company offering co-branded credit cards Challenges Delay in payments by customers for store-based credit cards Lack of customer engagement solution with voice assistant devices Absence of layered orchestration for [...]
Success Stories Home » Data & Insights Deciphering Call-log Intent using Advanced Speech-To-Text and NLP Algorithms for a Major US Telecom Provider About the client A US-based Telecom Major Problems: The client a telecom major was looking for a solution that would enable them to understand their customer grievances and preferences better. They wanted to [...]
Success Stories Home » Data & Insights 85% accuracy in Customer Churn Prediction for a leading Bakery Ingredients Manufacturer About the client A leading bakery ingredients manufacturer based in the US Problems: Our client, a leading bakery ingredient manufacturer was catering to bakeries, supermarkets or specialty stores. However, a high majority of their customers were [...]
Success Stories Home » Data & Insights Revamped the Digital Ecosystem of a B2B Utilities Solutions provider to elevate the Customer Experience and encourage Digital Adoption About the client Global B2B Utility Solutions provider serving more than 50,000 customers Problems: Inconsistent and sub-par experience across core digital channels (Portal and eStore) Limited adoption of digital [...]
Success Stories Home » Data & Insights 15% increase in Net Promoter Score by implementing a customer churn prediction model for a leading safety and HVAC equipment solution provider About the client A leading product and solution provider for building safety and HVAC equipment. Problems: Our client was struggling with a high customer churn rate [...]
