Intelligent Process Automation

AI-powered automation to bolster efficiencies and outcomes

Curious about what we do and how we do it?

Download this detailed brochure to learn the expanse and impact of our offering

    Intelligent Process Automation book
    Intelligent Process Automation book

    Curious about what we do and how we do it?

    Download this detailed brochure to learn the expanse and impact of our offering

      Success story

      Delivered superior CX for a leading Telecom Company in US by providing Connected Home Tech Support across multiple channels

      Delivered voice, email, chat & Metaverse powered tech support across the complete connected home ecosystem covering Apple, Amazon, Google and other leading connected products

      Impact Delivered
      • >85%CSAT score
      • >95%First call resolution
      • <5%Abandon rate
      • ~20%Increase in network
        speed upgrades

      Our Differentiators

      Success Stories

      Deciphered Call-log Intent using Advanced Speech-To-Text and NLP Algorithms for a Major US Telecom Provider

      Impact Delivered
      • 10XIncrease in speed of processing files
      • 80%Success rate in identifying the pain points without human intervention
      • Built a scalable, dependable, and repeatable model
      Deciphered Call-log Intent using Advanced Speech-To-Text and NLP Algorithms for a Major US Telecom Provider
      Deciphered Call-log Intent using Advanced Speech-To-Text and NLP Algorithms for a Major US Telecom Provider

      Deciphered Call-log Intent using Advanced Speech-To-Text and NLP Algorithms for a Major US Telecom Provider

      Impact Delivered
      • 10XIncrease in speed of processing files
      • 80%Success rate in identifying the pain points without human intervention
      • Built a scalable, dependable, and repeatable model
      Built an Automated Contact Center for a Major US Telecom Provider leveraging RPA

      Built an Automated Contact Center for a Major US Telecom Provider leveraging RPA

      Impact Delivered
      • 70%Reduction in operations cost
      • 90%Of human errors avoided
      • Reduction in response time leading to enhanced customer experience

      Developed a Data-Driven, Automated Capacity Planning System for a Global Original ATM Equipment Manufacturer

      Impact Delivered
      • $650K Annual savings
      • 30% Reduction in use of resources
      • 16% Reduction in Idle time
      Developed a Data-Driven, Automated Capacity Planning System for a Global Original ATM Equipment Manufacturer
      Developed a Data-Driven, Automated Capacity Planning System for a Global Original ATM Equipment Manufacturer

      Developed a Data-Driven, Automated Capacity Planning System for a Global Original ATM Equipment Manufacturer

      Impact Delivered
      • $650K Annual savings
      • 30% Reduction in use of resources
      • 16% Reduction in Idle time

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