We help Non-profits adapt to the new realities of the digital world, fortify donor recognition practices and proactively anticipate what members and donors want – leading to donor-centric and extremely gratifying experiences.
Follow a member and donor centric approach to streamline experiences across touchpoints (Website, Call Center, Email, etc.) and journeys (onboarding, discovery, purchase, community, and donation)
Optimize members’ and donors’ journeys based on the insights from data (Tracking member activity and lifetime value).
Offer members and non-members a diversified portfolio of products, services and benefits under an umbrella of a single shopping cart.
Deliver a coherent and consistent purchase experience to users engaging or interacting with Non-profit organizations from different sources, channels, or platforms.
With Hyper-personalization, appeal to the member and donor preferences and likes to drive more value from them through donations, memberships and more.
Run highly-targeted, effective campaigns and deliver personalized messages to different personas of members and donors.
Empower Non-profit organizations with flexible and productive digitally-enabled features to grab attention of new age, tech-savvy customers.
Establish a strong digital foundation for Non-profits by building an integrated and robust digital ecosystem that ensures long term sustainable growth and success.
Complex tiered pricing logic specific to Non-profit membership and donation-related products. Leverage ready-to-use APIs to create and maintain pricing and promotion rules.
Design, map data and create readily available APIs that integrate with relevant tools such as Netforum Event, GoToWebinar, PeopleSoftQuickBook, CDS, etc.
Wireframes and HTML repositories specific for membership journeys, crowdsourcing platforms, event registration websites and more.
A library of attributes and a quick setup guide for Non-profit customer profiles comprising education, employment details, demographic information and much more.
Readily available applications in Adobe Commerce for member engagement purposes i.e.- Merchandise Store, Event/Webinar Registration, Invoice Payment and more.
Innover has led the journey of Digital Experience with several Non-profit clients. We understand the user journey for subscription-based services and crowd-funding requirements.
We are digitizing, integrating and transforming the Non-profit ecosystem where we are working with most-used association management, event registration systems and technologies.
Innover, as a partner of Adobe for Commerce, delivers astounding, fully integrated end-to-end experiences for members and donors by combining strategic thinking, and data-driven design.
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